You have reached the check

Luckzie Casino: Unverified today, paid out tomorrow

Every licensed casino in the United Kingdom must confirm who you are, and at Luckzie Casino the review normally takes up to 64 hours.

Start your verification

UK Licensed Since 2006Regulated by the UK Gambling Commission, license 30128-2158-R-704391

The whole check, briefly

What the check gives you

Useful the moment your account asks for papers, or when a withdrawal sits waiting for a review.

Who checks you

Luckzie Casino Ltd

Licence held

UK Gambling Commission, 30128-2158-R-704391

Review time

up to 64 hours

Required by

at the latest before your first withdrawal

Verification e-mail

[email protected]

Minimum age

18+

Approved first time

Send the right copies the first time

This block settles where to send your papers and what makes a copy pass on the first look.

Find your account menu

Open your account area and look for the section headed for identity checks. Everything you send stays behind the same encrypted connection you use to play.

Your identity copy

Send a clear colour photo or scan of your identity document, all four corners inside the frame. Glare, blur or a thumb over the details is the usual reason a copy is sent back.

The address paper

Follow it with a recent bill or bank statement showing your name and address exactly as they appear on your account. Older papers are turned down, so check the date.

While the check runs

Nothing else is needed from you while the team reviews, and you will hear back within 64 hours. Keep an eye on your inbox in case one copy needs a second try.

Papers that pass first time

Match each paper to what it shows

This block settles which papers we ask for and what each copy has to show on the day.

Proof of identity

Confirmsyour name and date of birth

Must showfull face, all four corners sharp

Proof of address

Confirmswhere you live now

Must showname, address and a recent date

Payment method confirmation

Confirmsthe card or wallet is yours

Must showyour name, with the middle digits hidden

Get the copy accepted on the second look

Your full page, edge to edge. A trimmed or cropped copy hides the page edges we need, so the reviewer cannot see the whole document as issued. Photograph the full page, corners included Upload every page of the document

Take it again in daylight. Shadows, glare or a finger over the text leave details unreadable, and a part-photo loses the lines that prove the record. Lay the page flat in daylight Hold the phone steady and straight

Update your details first. Details that differ from your account, such as a middle name or a changed address, stop the match even when the papers are genuine. Keep your account details up to date Send the document that shows the change

Where your money comes from, and why we ask

As a UK Gambling Commission licensee under number 30128-2158-R-704391, Luckzie Casino must know that funds on the account come from a legitimate source. The query is routine and says nothing against you; it keeps the licence and the wider market clean.

Depending on your answer, a reviewer may ask for one or two of these.

Recent payslips or an employer letter
Bank statements from the last months
A tax return or self-assessment
Evidence of a property or asset sale
A pension or benefit award notice

When we ask

Timing you can plan around

This block settles when the request arrives, so nothing interrupts a payout you are waiting on.

Explain the larger payment

A payment well outside your usual pattern is a signal we must follow, so we ask for identity and address papers before it moves.

What holds my cash?

Before the first payout leaves, the licence requires a completed check, so proof of identity, address and payment method come first.

Why does the name differ?

If a name, date of birth or address on your profile differs from the papers you sent, we paused it and ask for a matching copy.

Raising your deposit limit

Asking for a higher deposit limit means we look again at what you can afford, so income or savings evidence may be requested.

Mid-check

Why is your withdrawal waiting right now?

Use these answers while your payout sits pending and you are unsure what happens next.

When do I have to send my documents in?+

Verification is required by our licence at the latest before your first withdrawal. We may ask sooner, at registration or your first deposit, so keep your documents nearby. Sending them early means your first payout is not held up.

How long does the check take once I upload everything?+

Our verification team aims to finish within 64 hours of receiving your documents. Many checks are settled much faster, and we email you the moment yours clears. If a page needs a second look, a colleague writes to you with the next step.

Are my documents safe when I send them to you?+

Yes. Files travel over our 256-bit SSL connection and are seen only by the team that checks them. Your copies are used to confirm who you are and where you live, nothing else.

Will I have to send the same papers again later?+

Usually not. Once a document is approved it stays on your file, so future withdrawals go through without another upload. We only ask again when a copy has expired, such as an out-of-date address page.

Can I upload my documents from my phone?+

Yes. Photograph each page in daylight, keep all four edges in the frame, and check the text is sharp before you send. A phone picture taken this way passes as readily as a scan.